#Bluestacks 4 crashing windows 10 how to
#Bluestacks 4 crashing windows 10 driver

#Bluestacks 4 crashing windows 10 driver

Run these two commands to turn off Driver Verifier, then restart your PC in normal mode, and check for new minidump files. On the resulting list, right click Command Prompt and select 'Run as Administrator'. Click your Start Button, then just type cmd. Once the process is complete and the report has been delivered to us, a ''Report sent successfully'' message will appear on your screen. Upon restart, press 4 to enter Safe Mode. While the Log Collector Tool is collecting the required information from your PC, a message will appear on your screen, as shown below.ĩ. Hence, please provide a working email address.Ĩ. NOTE: This email will be used to communicate with you. Lastly, enter your email address in the text box provided and click on ''Submit report'', as shown below. This can be done by clicking on the ' Attach files' button.ħ. NOTE: If possible, we highly recommend you attach images or video files that showcase the issue you are facing. A more detailed explanation will help us in understanding the issue in a more comprehensive manner. Next, describe the problem you are facing in detail in the text-box below ' 'Describe the problem''. Please enter ''BlueStacks 5'' in the text-box provided below ''Application name''. In the next section ''Application details'', you need to fill in the details of the problem.

Next, within the drop-down menu that opens when you click on ''Subcategory'', you can either select 'Says - Engine does not start' or 'Other', depending on the issue you are facing.Ħ. More information on these details is provided below.įirst, within the drop-down menu, that opens when you click on ''Category'' below the ''Problem type'', select ''BlueStacks fails to start'' as shown below.ĥ. Please fill in the following details in this window carefully. A ' Report a problem' window will open on your screen, as shown below.Ĥ. Once the download is complete, run the file by clicking on the file icon which is saved automatically in the Downloads folder of your PC or in the location you have saved it while downloading.ģ. NOTE: The antivirus of your PC might alert you or block BlueStacks Log Collector initially, however, we assure you that it's a completely safe program and we recommend that you run it on your PC to report the problem you're facing.Ģ. Download the BlueStacks 5 Log Collector Tool.

#Bluestacks 4 crashing windows 10 how to

This article will guide you on how to do that easily in the steps described below.ġ. In case BlueStacks 5 is crashing upon launch or you are unable to start it, you may share log files that record information relevant to the failure, so we may help you with a quick resolution or a workaround for the issue.